How to Pick a Good POS System
The quick pace of today’s retail market has made it important for a lot of businesses to invest in a POS (point-of-sale) solution for their daily operations. Just realizing you need point this computer program is the easy part, however. The bigger task is finding the right POS system.
These are handy tips to consider as you make your decision:
1. See if you need an inventory system.
First of all, determine whether a retail inventory management system would be necessary or not. If you are the owner of a retail or specialty retail business, you would know just by looking at your monthly sales volume, as well as the overall complexity of your operations. Other major factors (besides those above) that may help you decide are the sizes of your staff and your regular inventory.
2. Do a little homework.
Check out competing retailers in your community and find out what type of POS they use. Who designed their POS? How long has the vendor been in the industry? Ask your prospective vendor to provide client references you can talk to. You’d like to know their views on both the software and the company.
3. Know your ROI.
While most POS solutions are not cheap, you have to note that this is an investment for your business that will can offer long-term benefits, especially in terms of profitability and ROI. A good prospect will help you calculate your ROI using a simple method. As soon as you have done your research and have a shortlist of candidate software, begin comparing their features and take note of which system will likely be your best choice.
4. Interview each prospect on your shortlist.
In addition to features, there are other things you must focus on when comparing different POS systems. Are they, for instance, certified not only to install your system and train your employees, but also to provide continuing technical support? You don’t want to settle for anything less for your business.
5. Choose a vendor that provides highest quality tech support.
Truth is, regardless of how good a retail system is touted to be, your business will not go far with it if tech support is poor and unreliable. Otherwise, prepare for stress and grief. Of course, cost is also a factor. Obviously, you should purchase your tech support from the same company that provided your POS system as they are the most knowledgeable about how it works. It is just illogical to look elsewhere.
6. Pick the right software and hardware.
You can go with an advanced, industry-grade system that has been ‘retail hardened,’ or any desktop computer and monitor. In any case, the most important thing to consider is that your POS software is an exact match to your business needs.
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